The industry is filled with a bunch of scared little children right about now. The worst of which is an account rep at countrywide who if he doesn’t shape up will be named. Sometimes the mortgage process is just made so much harder by others incompetence. Sometimes I find myself wishing that more positions required licensing but I know that wouldn’t solve the problem. If more people knew what they were doing in this business I think more people would refinance and take loans. Some people are just too afraid to go through the terrible process. I can’t really blame them.
